ITIL 4 Foundation & Specialist: Drive Stakeholder Value - Course Bundle

From Foundations to Service Excellence

Did you know the Bureau of Labor Statistics projects over 75,000 new Computer Support Specialist roles to be added through 2032?  Get prepared and achieve the ITIL Foundation and DSV certifications.

Who This Course is For

• IT professionals seeking to advance into leadership positions
• IT professionals in front-line positions

What You'll Learn

• Everything to pass the ITIL Foundation and ITIL DSV exams, including:
• Key concepts of ITSM such as Service Value System and Service Value Chain
• Continual improvement, change control, and incident management practices
• How to build and manage effective IT service teams
• How to get cross-functional team members contributing to the end goal
• A framework to lead the team to value by focusing on the right activities

Why Dion Training?

• 60-day pass guarantee
• Over 450 practice exam questions
• Includes official textbooks and exam vouchers