FAQ

You can contact us via our email support. Simply send us an email to support@diontraining.com

Yes! Our courses are delivered over the internet, 24 hours a day, 7 days a week via on-demand video. You control when and where you want to learn. If your course includes an exam voucher, you will get an exam voucher that is based on your location to ensure you can take the exam in your local area or online.

The videos and practice exams are the same on both websites. On Dion Training, we provide all of the materials needed in a single course, though. On Udemy, our certification courses are sold as two courses: the "Complete Course" and the "Practice Exams" course. If you purchase both courses on Udemy, you will have all the same content as the Dion Training course except you will not have the integrated hands-on labs or our 100% pass guarantee since we cannot monitor your progress on Udemy.

No. Our practice exams are not "exam dumps" and do not contain questions from the official exam. Simply memorizing our exams WILL NOT guarantee that you will pass your exam. Instead, you should take the practice exams, review what you got incorrect, and learn from your mistakes. On the official exam, all the same content will be tested, but they will word the questions differently (because they wrote their questions and we wrote ours).

Dion Training offers an array of CompTIA Labs, designed to equip you with practical, hands-on experience in critical IT and cybersecurity areas. Each lab is priced at just $99, making advanced learning accessible without breaking the bank.

Unfortunately, our system does not support downloading videos at this time. We are working on an engineering solution to add this capability in the future. For now, though, you must be online in order to stream the video lessons directly through your desktop or mobile web browser. All our courses are designed to be mobile-friendly for the videos, quizzes, and practice exams. These can all be taken using a tablet or smartphone. The labs, though, do require a mouse/keyboard, so a desktop or laptop is highly recommended.

Our website is setup to support sales directly to a single student, but we do offer discounts and an easy onboarding process for our corporate and educational customers. This comes with additional features and benefits that aren't offered through our website. If you need to buy for a group or would like to learn more about our corporate training program please contact sales@diontraining with the number of courses you need and we can support you directly.

We are so confident that you are going to learn everything you need to know to pass your CompTIA®, ITIL®, PRINCE2®, PRINCE2 Agile®, or Linux certification if you complete our courses at diontraining.com. So, if you do not pass your certification within 60 days of registering for and completing your course, we will pay for your exam retake. Learn more here.