ITIL 4 Foundation (Course+Voucher)

Master IT Service Management 

In today's competitive job market, professionals with ITIL certifications are highly sought after, commanding impressive average annual salaries of $96,560, with top earners making up to $136,000. This certification not only enhances your earning potential but also validates your expertise in IT Service Management, making you a valuable asset to any organization.

Who This Course Is For

• Beginners aspiring to enter the service management industry
• Professionals seeking to understand IT and digital service delivery
• Individuals employed in organizations that have adopted ITIL

What’s Included

• Comprehensive video training led by industry experts
• Exam voucher
• In-depth study guide covering all exam objectives
• Practice exams – Over 300 questions designed to mirror the real test
• 12 months of access to course materials

What You’ll Learn

This course covers all seven objectives of the ITIL 4 Foundation certification exam:

• Key concepts of service management
• Seven guiding principles
• Four dimensions of service management
• Service value system (SVS)
• Service value chain (SVC)
• Overview of ITIL practices
• Core practices such as continual improvement, change control, incident management, problem management, service request management, service desk, and service level management

Why Choose Dion Training?

• Learn from ITIL-certified experts with real-world experience
  
• Comprehensive study materials aligned with ITIL 4 certification objectives
• 60-Day Pass Guarantee – Pass your exam or we pay for your retake
• Official PeopleCert-accredited ITIL training provider