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CompTIA

CompTIA A+ (220-1102) Lab

CompTIA A+ (220-1102) Lab

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Master IT Support Skills

While others just memorize concepts, show you truly understand what it takes to do the job with hands-on training. The CompTIA A + (220-1102) Practice Lab provides hands-on experience with Windows operating systems, from basic installation to more advanced troubleshooting and security tasks. 

Who This Lab Is For

  • Those seeking a deeper understanding of the A+ subject matter
  • Entry-level IT professionals starting their journey in technical support
  • Anyone wanting to impress interviewers with hands-on examples

What's Included

  • 28 modules
  • 12 months of access

Prerequisites

No prior experience is required to use or complete this Practice Lab.  However, basic computer skills will be required to navigate through the lab.

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Modules
1 - Operating System Types and Features
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Lesson
       
Type
1.
Exercise 1 - Comparison of Windows 7, 8.1 and 10
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2.
Exercise 2 - Corporate vs. Personal Needs
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3.
Exercise 3 - Change Desktop Styles/User Interfaces
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4.
Exercise 4 - Comparison of 32-bit and 64-bit Operating Systems
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5.
Exercise 5 - Workstation Operating Systems
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6.
Exercise 6 - Comparison of Cell Phone/Tablet Operating Systems
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7.
Exercise 7 - Know the Vendor-specific Limitations
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8.
Exercise 8 - Compatibility Concerns between Operating Systems
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2 - Implementing Different Boot Methods and Types of Operating System Installation
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Lesson
       
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1.
Exercise 1 - Learn About Boot Methods
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2.
Exercise 2 - Perform a Clean Install
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3 - Disk Partitioning Methods and File Systems
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Lesson
       
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1.
Exercise 1 - Perform Disk Partitioning
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2.
Exercise 2 - Work with Different File Systems
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4 - Installing System Configuration Settings
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Lesson
       
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1.
Exercise 1 - Updating the Device Drivers
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2.
Exercise 2 - Configuring Settings
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3.
Exercise 3 - Performing Windows Refresh
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4.
Exercise 4 - Preparing a Boot Drive
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5.
Exercise 5 - Ensure Prerequisites/Hardware Compatibility
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6.
Exercise 6 - Checking for Application Compatibility
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5 - Using Microsoft Command Line Tools
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Lesson
       
Type
1.
Exercise 1 - Using Microsoft Command Line Tools
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6 - Using Microsoft Operating System Tools and Features
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Lesson
       
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1.
Exercise 1 - Working with Windows Administrative Tools
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2.
Exercise 2 - Implementing System Configuration Settings
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3.
Exercise 3 - Using the Task Manager
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4.
Exercise 4 - Managing Storage Spaces
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7 - Microsoft Windows System Utilities
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Lesson
       
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1.
Exercise 1 - Get to Know Various System Utilities
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8 - Using Microsoft Windows Control Panel Utilities
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Lesson
       
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1.
Exercise 1 - Configure Internet Options
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2.
Exercise 2 - Configuring User Accounts Settings
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3.
Exercise 3 - Performing System Configuration
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9 - Using Microsoft Windows Control Panel's User Related Utilities
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Lesson
       
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1.
Exercise 1 - Working with the Folder Options
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2.
Exercise 2 - Configuring Firewall Rules using Windows Firewall
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3.
Exercise 3 - Using Programs and Features
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4.
Exercise 4 - Knowing the Power Options
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5.
Exercise 5 - Working with HomeGroup
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6.
Exercise 6 - Learning to Troubleshoot
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7.
Exercise 7- Using the Network and Sharing Center
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8.
Exercise 8 - Using Device Manager
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10 - Application Software Installation and Configuration Methods
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Lesson
       
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1.
Exercise 1 - Verify the System Requirements
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2.
Exercise 2 - Test and Resolve Operating System Compatibility Issues
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3.
Exercise 3 - Perform a Network-based Installation
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4.
Exercise 4- Use Elevated Permissions for Local Installations
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11 - Features and Tools of Mac OS and Linux Desktop Operating System
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1.
Exercise 1 - Basic Linux Commands
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2.
Exercise 2 - Best Practices
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3.
Exercise 3 - Tools
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12 - Logical Security Concepts
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Lesson
       
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1.
Exercise 1 - Configure Folder Redirection
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2.
Exercise 2 - Configure Home Folder
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13 - Wi-fi Security Protocols and Authentication Methods
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Lesson
       
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1.
Exercise 1 - Configure Authentication
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2.
Exercise 2 - Change the Default Password
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3.
Exercise 3 - Configure Static IP Address on the Wireless Router
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4.
Exercise 4 - Configure Web Utility Access
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5.
Exercise 5 - Enable MAC Filtering
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14 - Working with Tools and Methods of Malware Prevention, Detection and Removal
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Lesson
       
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1.
Exercise 1 - Use Recovery console
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2.
Exercise 2 - Using Backup and Restore
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3.
Exercise 3 - Educate the End User
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4.
Exercise 4 - Learn About Malware
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5.
Exercise 5 - Learn About Social Engineering
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6.
Exercise 6 - Learn about the Denial-of-Service (DoS) Attack
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7.
Exercise 7 - Learn about the Distributed Denial-of-Service Attack
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8.
Exercise 8 - Learn about Zero-Day
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9.
Exercise 9 - Learn about Man-in-the-middle Attack
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10.
Exercise 10 - Learn about the Brute Force Attack
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11.
Exercise 11 - Learn about the Dictionary Attack
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12.
Exercise 12 - Learn About the Rainbow Table
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13.
Exercise 13 - Learn About the Spoofing Attack
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14.
Exercise 14 - Learn About Non-compliant Systems
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15.
Exercise 15 - Learn about Zombie Systems
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15 - Microsoft Windows OS Security Settings
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1.
Exercise 1 - Shared Folders and NTFS Permissions
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2.
Exercise 2 - Effective Permissions
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3.
Exercise 3 - Using Run As Feature
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4.
Exercise 4 - User Account Control
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16 - Implementing Security Best Practices to Secure a Workstation
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Lesson
       
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1.
Exercise 1 - Implement Security Best Practices to Secure a Workstation
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17 - Using Data Destruction and Disposal Methods
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1.
Exercise 1- Using Data Destruction and Disposal Methods
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18 - Troubleshooting Microsoft Windows Issues
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1.
Exercise 1 - Troubleshooting Microsoft Windows Issues
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19 - Troubleshooting PC Security Issues
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1.
Exercise 1 - Troubleshooting PC Security Issues
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20 - Malware Removal Best Practices
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1.
Exercise 1 - Implementing Anti-malware Practices
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Exercise 2 - Running an Anti-Spyware Application
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21 - Implementing Basic Change Management Best Practices
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Lesson
       
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1.
Exercise 1 - Implementing Basic Change Management Best Practices
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22 - Implement Basic Disaster Prevention and Recovery Methods
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Lesson
       
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1.
Exercise 1- Performing System Backup
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2.
Exercise 2 - Creating Backup on the Cloud Storage
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3.
Exercise 3 - Performing an Online Account Recovery
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4.
Exercise 4 - Learn About a UPS
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5.
Exercise 5 - Learn About a Surge Protector
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6.
Exercise 6 - Dealing with Difficult Customers or Situations
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23 - Basics of Scripting
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1.
Exercise 1 - Working with Environment Variables
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Exercise 2 - Working with Flow Control Constructs
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3.
Exercise 3 - Working with Scripts
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24 - Working with Remote Access Technologies
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1.
Exercise 1 - Working with Remote Desktop Protocol (RDP)
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2.
Exercise 2 - Administering Windows with PowerShell Remoting
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3.
Exercise 3 - Working with Secure Shell Protocol (SSH)
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25 - Documentation and Licences Best Practices
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Exercise 1 - Using Documentation and Licenses Best Practices
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26 - Using Proper Communication Techniques and Professionalism
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Lesson
       
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Exercise 1 - Using Proper Communication Techniques and Professionalism
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27 - Using System Restore
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Lesson
       
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1.
Exercise 1 - Using System Restore
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28 - Working with BitLocker
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Lesson
       
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1.
Exercise 1 - Configure BitLocker on Portable Media
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