Modules
1 -
Introduction
#
Lesson
Type
1.
Introduction

2.
Practice Lab Tour: Orientation - Basics

2 -
Operating System Types
#
Lesson
Type
1.
Identifying different Windows Operating System Editions

2.
Identify different Operating Systems and Functionality

3.
Different Operating System Installation Methods

3 -
Windows Command Line Tools
#
Lesson
Type
1.
Managing a Windows Device using the Command Line Interface

2.
Managing a Windows device using the Graphical User Interface (GUI)

4 -
Windows Control Panel
#
Lesson
Type
1.
Configuring a Windows Device using the Control Panel

5 -
Windows Settings
#
Lesson
Type
1.
Configuring and Managing a Windows Device using Settings

6 -
Windows Networking
#
Lesson
Type
1.
Configuring Networking Settings on a Windows Device

7 -
Application Configuration
#
Lesson
Type
1.
Install and Configure Applications on a Windows Device

8 -
macOS
#
Lesson
Type
1.
Tools for Managing and Maintaining MAC Operating Systems

9 -
Linux
#
Lesson
Type
1.
Tools for Managing and Maintaining Linux Operating Systems

10 -
Security Controls
#
Lesson
Type
1.
Implementing Physical Security Measures

11 -
Wireless Security
#
Lesson
Type
1.
Implementing Network Security Measures

2.
Authentication and Authorization Methods

3.
Wireless Security Implementation

4.
Securing a SOHO Network

12 -
Malware and Social Engineering
#
Lesson
Type
1.
Malware and Social Engineering Prevention Methods

13 -
Windows Security
#
Lesson
Type
1.
Security Implementation on a Windows Device

14 -
Securing Workstations
#
Lesson
Type
1.
Password and Account Management on a Windows Device

2.
Secure Data Disposal Methods

15 -
Troubleshooting Mobile Security
#
Lesson
Type
1.
Mobile Security Solutions

2.
Troubleshooting Mobile Device Security Settings

16 -
Securing Web Browsers
#
Lesson
Type
1.
Securing Web Browsers on a Windows Device

17 -
Troubleshooting Windows
#
Lesson
Type
1.
Troubleshooting Windows Operating Systems

18 -
Troubleshooting Workstation Security
#
Lesson
Type
1.
Troubleshooting Personal Computer Security Settings

2.
Malware Removal and Remediating Best Practices

19 -
Supporting Network Operations
#
Lesson
Type
1.
Documentation Best Practices

2.
Implementing Basic Change Management Best Practices

20 -
Backup, Recovery, and Safety
#
Lesson
Type
1.
Backup and Recovery Implementation

2.
Safety and Environmental Procedures

21 -
Policy and Privacy Concepts
#
Lesson
Type
1.
Privacy, Licensing & Policy Concepts

22 -
Professionalism
#
Lesson
Type
1.
Using Proper Communication Techniques and Professionalism

23 -
Scripting
#
Lesson
Type
1.
Basic Scripting Techniques

24 -
Remote Access Support
#
Lesson
Type
1.
Remote Access Methods

25 -
Conclusion
#
Lesson
Type
1.
Conclusion
