ITIL® Foundation (2011/v3)

Instructors :

Instructor Image Jason Dion

What you'll learn

  • Passing the ITIL® Foundation exam
  • Getting ITIL Foundation certified
  • Describing the ITIL framework
  • Understanding real-world examples
  • Applying ITIL to your organization
  • Discuss ITIL concepts with confidence

Requirements

  • No prerequisites (we will teach you everything you need to know)
  • A desire to learn

Description

** This course is for the ITIL Foundation (2011 Objectives). If you plan to take the new ITIL 4 Foundation exam, please signup for my brand new ITIL 4 Foundation course instead. **

**The best-selling ITIL® Foundation course on Udemy**

Do you need to earn your ITIL Foundation certification?  If so, you've come to the right place!

I have personally trained over 20,000 people in how to pass their ITIL Foundation exam on the first attempt!

The Information Technology Infrastructure Library (ITIL) framework has become the standard in IT Service Management across the globe. ITIL helps all organizations, regardless of their industry or business sector, provide their IT services using the most efficient and economical methods. The framework focuses on IT Service Management best practices and efficient operations, and is used in government, commercial, and non-profit organizations, alike.

This course covers the ITIL Foundation exam (with the most current objectives) which is the entry-level certification in the ITIL framework and offers an exceptional overview of ITIL. By obtaining your ITIL Foundation certification, you are showing employers that you understand the key elements, concepts, and terminology used in the ITIL service lifecycle, including how operations move between each stage of the lifecycle, the processes used, and their overall contribution to the service management best practices.

This course includes an overview of the ITIL Lifecycle, Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement phases. Additionally, this courses comes with 2 complete practice exams that simulate the type of questions you will receive on the ITIL Foundation exam.

** This course also includes a downloadable PDF of all the lecture notes **

What Other Students Are Saying About This Course

  • This course is the best course I've taken on Udemy...if you need the ITIL certification, you'd be crazy not to buy this course. (Mark, 5 stars)
  • His presentation is very clear, and it's easy to agree with him, as everything builds on facts and experience. (Antti, 5 stars)
  • It's excellent in both speech and lecture - he's very direct! (Gonatee, 5 stars)

The ITIL® course on this page is offered by Dion Training Solutions, LLC, an ATO of AXELOS Limited. ITIL, ITIL Foundation, and the Swirl logo are registered trademarks of AXELOS Limited. All rights reserved.

Who this course is for:

  • Students who want to take and pass the ITIL Foundation certification exam on the first try
  • Students who require a basic understanding of the ITIL framework
  • Students who want to understand how the ITIL framework can be used to enhance IT service management within their organizations
  • IT professionals or others working within an organization that utilized ITIL and who need understand the framework to contribute to an ongoing service improvement
  • Anyone who has an interest in the ITIL framework

Sections